Testimonials
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"The Prime Minister has asked me to pass on his thanks to you for your organisation's part in the response to the recent tsunami in the Indian Ocean. The industry's role in the aid and recovery operation further underlines it simportance in the world, as by far the quickest means of bringing survivor's home and transporting vital equipment and expertise to the disaster scene. I am grateful to your swift response, and would like to send my sincere thanks to all those involved in the releif effort." Alistair Darling- Department for Transport
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“We have been clients of Air Charter Service Plc for several years, they have provided us with the aircraft on a charter basis for urgent automotive parts and spares which is one of the fields we specialise in. They provide a 24-hour on call service which enables us to obtain a price indication for specific routes in a timely manner. This helps us to provide efficient information to our clients directly, in order for them to make key strategic and logistical decisions. Good customer service, efficiency and speed are essential elements we expect from all our suppliers and Air Charter Service provide that for us. We would not hesitate in recommending them as a trustworthy and reliable supplier who offer a value added service.”
Director- logistical company
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"I mean that was superb! It was my first time to deal with such a case – that my client needed a charter – and I really didn’t believe that it was possible in such short notice. But you made it happen! Even more me and my clients stood next to me at the airport were really impressed by the time and effectiveness how you solved the problems we encountered with the airports and cancellation of the first aircraft! You do not need to worry- we will definitely use your services again if such a request from our client should come! Words are not enough to impress my gratitude and satisfaction of the cooperation and operative communication during the case you provided me! Cheers and I hope I’ll have the privilege to work with you again!"
Customer service representative- Logistics Company
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"We use ACS for all our executive charters, especially within the USA. They offer high service standards and we consider them to be very reliable. Our personnel are highly complimentary of the smooth and efficient running of all the logistics especially the flight and airport arrangements. ACS provide that extra service and flexibility which helps with busy schedules. I would have no hesitation in recommending their services." PA to Group CEO - UK based manufacturer "We would like to thank you and your team at Air Charter Service for your professional and timely response to our difficult request for the transportation of two Bell 212 helicopters from Afghanistan to Dubai recently. Unfortunately, a freight forwarder who we were dealing with failed to provide the promised services and we were forced to look elsewhere. We were extremely pleased with your very timely response and competitive pricing for this flight which was completed on time and per the original quotation. We have subsequently secured the release of both aircraft from the Authorities at Dubai Airport and the helicopters have been transported to Abu Dhabi for storage and repair evaluation. Once again, please accept my sincere thanks for your assistance with this matter and the very useful Atlas which will always remind me of your extensive capabilities which we note and would certainly consider using in the future should a similar need arise." Surveyor & Adjuster- Aviation Company |
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"Your response and professionalism are greatly appreciated, especially given the situation at Nantes and the need to divert to Rennes at such short notice. I look forward to our two companies working together in the future." Managing Director- Freight forwarding company |
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"We just wanted to thank you personally for all that you have been doing following the earthquake and tsunami in south East Asia. We are very aware of the long hours you have been working, especially over the holiday period. The speed, professionalism and practicality of the UK’s response has been very impressive and is entirely down to the commitment and hard work of you and your colleagues. Both the Prime Minister and the Deputy Prime Ministers have expressed their appreciation to us, as have members of the public who have been in touch. We are very grateful, and we know that you will keep it up as together we try to help so many of our fellow human beings who have suffered so much." Hilary Benn & Gareth Thomas Department for International Development |
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